FAQS
Welcome to iwoohome
What payment methods do you offer?
We support PayPal payment.
How can I cancel my order?
You can contact us to cancel the order within 3 hours after you place your order.
How can I change my address?
You can contact us to change your address within 24 hours after you place your order.
How long does it take for me to get a refund?
If our package is damaged in transit, please send us the picture by email. After confirmation by the quality department, we will refund the damaged goods. According to different banks, the payment will arrive in 3-10 working days.
How long will it take for delivery?
As for the shipping times, standard delivery times after the item has been shipped is roughly 10-15 days to the United States from our wareshouse in China. Please note that it depends on destination countries.
Shipping time excludes clearance/customs delays (if applicable).
All orders are typically processed within 1-5business days. Shipping Time does not include a 1-5 day processing period required to process your order from the date your order is placed.
Due to the Covid-19, the delivery time may be delayed.
What payment methods do you offer?
We support PayPal payment.
How can I cancel my order?
You can contact us to cancel the order within 3 hours after you place your order.
How can I change my address?
You can contact us to change your address within 24 hours after you place your order.
How long does it take for me to get a refund?
If our package is damaged in transit, please send us the picture by email. After confirmation by the quality department, we will refund the damaged goods. According to different banks, the payment will arrive in 3-10 working days.
How long will it take for delivery?
As for the shipping times, standard delivery times after the item has been shipped is roughly 10-15 days to the United States from our wareshouse in China. Please note that it depends on destination countries.
Shipping time excludes clearance/customs delays (if applicable).
All orders are typically processed within 1-5business days. Shipping Time does not include a 1-5 day processing period required to process your order from the date your order is placed.
Due to the Covid-19, the delivery time may be delayed.